Frequently Asked Questions

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All

Products 11

Discount Codes 1

Giveaways 18

Delivery 16

Payments 5

Orders 9

Price Match 1

Affiliates 1

Authors 1

Store Credit 1

Card Submissions 1

Pre-Order 4

Points 1

Gaming Centre 1

Account 1

A sealed product I received is missing something.

Can I buy in large quantities

Can I combine discount codes

Can I enter a raffle for free?

Can I enter if I’m an international customer (not in the UK)?

Can I enter multiple giveaways?

Can I enter on behalf of someone else?

Can I enter with multiple accounts or emails?

Can I purchase more than what you have in stock?

Can I split my order?

Card Conditions and their Meanings

Checkout Issues

Customs Fees and Duties

Damaged Items Policy

Discount Code Not Working

Dispatch Cut-off Times

Do I have to refollow or subscribe again for a new giveaway?

Do I have to take a photo when I receive my prize?

Do you offer free shipping?

Do You Price Match

Do you weigh booster packs?

European Return Fees

How can I apply for a refund?

How can I cancel an order?

How do I become an Affiliate?

How do i become an author?

How do I enter?

How do I exchange an item?

How do I know when a winner has been drawn?

How do I return an item?

How do you select the winner?

How to Add Store Credit

How to Sort, Package and Submit your Cards

I Can't Track My Order

I think my packs have been tampered with/resealed

If I enter a raffle (like the Christmas Raffle), will I get a physical ticket with my order?

If I Pre-order something will this guarantee me the item?

If I win, how do you let me know?

I’ve won a giveaway before, can I win again?

Klarna Orders Expiring

Lost Items Policy

Lottery Terms & Conditions

My order has not arrived?

My order is lost?

Ordering for a Sealed Collection

Ordering In-Stock & Pre-Order items together!

Our Delivery Services

Placing an Order

Single Cards Returns Policy

Social Media Entries

Splitting/ Combining orders

Staggered Release Dates

The product I'm looking for is not on the website

The release date has passed and my order hasn't been dispatched

Understanding Points

What condition will my items be in?

What is a Pre-Order

What is the Gaming Centres opening times?

What Payment Methods do you accept?

What shipping options do you provide?

When do you take payment for my pre-order?

Where can I find my online Code Cards?

Why do you give away free stuff?

Will my personal payment details be safe?

Will you be getting "X" back in stock?

Wrong Item Received

A sealed product I received is missing something.

Can I buy in large quantities

Can I purchase more than what you have in stock?

Card Conditions and their Meanings

Do you weigh booster packs?

I think my packs have been tampered with/resealed

Lottery Terms & Conditions

Ordering for a Sealed Collection

The product I'm looking for is not on the website

What condition will my items be in?

Will you be getting "X" back in stock?

Can I combine discount codes

Can I enter a raffle for free?

Can I enter if I’m an international customer (not in the UK)?

Can I enter multiple giveaways?

Can I enter on behalf of someone else?

Can I enter with multiple accounts or emails?

Do I have to refollow or subscribe again for a new giveaway?

Do I have to take a photo when I receive my prize?

How do I enter?

How do I know when a winner has been drawn?

How do you select the winner?

If I enter a raffle (like the Christmas Raffle), will I get a physical ticket with my order?

If I win, how do you let me know?

I’ve won a giveaway before, can I win again?

Placing an Order

Social Media Entries

Why do you give away free stuff?

Can I split my order?

Customs Fees and Duties

Damaged Items Policy

Dispatch Cut-off Times

Do you offer free shipping?

European Return Fees

I Can't Track My Order

Lost Items Policy

My order has not arrived?

My order is lost?

Ordering In-Stock & Pre-Order items together!

Our Delivery Services

Staggered Release Dates

What shipping options do you provide?

Wrong Item Received

Checkout Issues

Discount Code Not Working

Klarna Orders Expiring

What Payment Methods do you accept?

How can I apply for a refund?

How can I cancel an order?

How do I exchange an item?

How do I return an item?

Single Cards Returns Policy

Splitting/ Combining orders

Where can I find my online Code Cards?

Do You Price Match

How do I become an Affiliate?

How do i become an author?

How to Add Store Credit

How to Sort, Package and Submit your Cards

If I Pre-order something will this guarantee me the item?

The release date has passed and my order hasn't been dispatched

What is a Pre-Order

When do you take payment for my pre-order?

Understanding Points

What is the Gaming Centres opening times?

Will my personal payment details be safe?

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