If you would like an exchange for an item, for example, an ETB that has had cellophane or cosmetic damage done that is not affecting the product's main purpose, please contact our Support Team
Exchanges like this will be subject to a shipping fee out to you once the other product is returned to us (at your own cost). The Support team will reach out to you to let you know thr options that you will have to ship this 😊
If looking to return this in person, through our Gaming Centre, please contact the support team (support@totalcards.net) and wait for them to contact you back to make sure that the switch is easy and with no hassle 😊
If you have any more questions please let the team know and they will be happy to assist