Collecting Your Order

You can now collect your order in person, the very same day. We are located in Newton Aycliffe, County Durham. Store Collection is free and open to anyone wanting to collect there order in person.

Once your order is successfully packed and ready for collection you will receive a dispatch email as normal and this email confirms that your order is ready for collection. You will be required to bring some form of I.D with your name on it, the last 4 digits of the payment card used and your order number. With the documents, you will then be able to come collect your order as soon as the confirmation email is sent to you.

We do have some terms for store collection orders:

Any order placed that can't be collected from our warehouse for whatever reason will require a delivery charge for your order to be shipped out to you instead. We can ship your order out for free providing your order is over £20 and that you have a valid UK address.