Delivery Info

We know how important it is to get your order sent out as soon as possible, for whatever reason it might be you can still place an order as late as 3:30pm for Royal Mail deliveries and we'll still have your order sent out the very same day at no extra charge! (Mon - Fri). For Express Next Day orders, please complete your order before 2pm (Mon - Thur). Friday express orders will not arrive on Saturday as this *Requires An Extra Charge*


Spend Over £20

Simply spend over £20 (inc VAT) and we'll ship out your order for free! (UK only) We use Royal Mail 2nd Class for all orders that qualify for free shipping. To have your order shipped for free simply select the "Free Shipping" option at the checkout.

Spend Over £35

For any order over £35 (inc VAT) we'll ship out your order for free (UK only) via Royal Mail 2nd class and a signature on delivery for peace of mind. This option is the same as the £20 option but we upgrade it to a Signed For service, if the total is over £35.

Spend Over £175

We also offer free overnight express shipping to mainland UK! This is automatically calculated at the checkout and will be available if you spend more than £175 (inc VAT) and select "Free Shipping" option at the checkout.

Can I collect my order? Unfortunately we don't have the facility for you to collect your order right now, as soon as this service is available we will update this section with collection details.

1st Class

Orders will normally arrive the next day but can take anything from 1-2 days to arrive once it's been dispatched, depending on where in the UK you live.

2nd Class

Orders usually arrive within 2-4 working days, this service is slightly slower as Royal Mail offer priority to 1st class. This is the method we use for free shipping.

Express Next Day

Express will arrive the next business day (Mon- Fri) with full tracking & signature on delivery. Any orders placed on Friday will be shipped the same day but will not be received until Monday. For any Next Day Saturday deliveries please select this additional option at the checkout.

We use DPD for all Express shipments outside of the UK, and Royal Mail Airmail for all worldwide standard orders!
Shipping times can be found using the link below.

Worldwide Shipping Times!
CLICK HERE

Airmail

DPD

Austria
2 Days
4 Days
Australia
2 Days
4 Days

Timescales

Delivery timescales include working days only. Weekends and holidays are not included. International shipments may be affected by weekend and holiday days in any or all of the countries involved. Adverse weather may also affect timescales. Our estimated delivery dates only take into account UK holidays at present.

Do I Get a Tracking Number

If the service you select does not have tracking then we cannot provide any helpful information regarding the status of a shipment once it has been sent. We also cannot guarantee delivery, only that the package was sent to the address provided. These options are available for people who require a low shipping price to make their purchase practical, while taking the risk of non-delivery.

Incorrect Address

If you provide us with an incorrect or incomplete address, then we cannot be liable for undelivered or misdelivered packages. If we spot a problem with your address such as missing street name or postcode we can hold the order but if the address looks complete but is actually incorrect then your order will be dispatched. If your package is returned to us, we have 2 options re-send the order for an additional delivery charge or refund you for the cost of the goods, minus the cost of delivery.

My Order Has Still Not Arrived?

Please Click Here to visit our dedicated lost order page.