Our price match promise
At Total Cards, we're dedicated to providing you with the best value for your favorite TCG purchases. Our commitment goes beyond just offering competitive prices; we aim to exceed your expectations with free shipping, meticulous order packing, exceptional customer service, complimentary extras, and unbeatable prices. However, we understand that occasionally, you might find a product listed cheaper on another website.
Rest assured, we conduct regular price checks to ensure we're always offering the best value. While we strive to keep our prices competitive, it's challenging to monitor every product against all competitors. That's where you come in! If you spot a lower price elsewhere for an item you're interested in purchasing from us, simply reach out to our team via email.
The important bits
No confusing jargon here, just handy information you should know.
- We match against the current price of our competitor’s product, so best to have details to hand before you contact us
- We only price match against websites from retailers based in the UK, selling UK products
- The product on our competitor’s site needs to be exactly the same as the one on our site
- The product must be in-stock and available to order
- We don’t price match against the use of discount codes, prices available only via memberships (including loyalty and reward schemes), or other trade sites
We’re all looking for the best prices, even saving a couple of pounds can make a huge difference. That’s why we’ll match the price of your products if you find them cheaper somewhere else.
How it works
Our team of wizards is here to work their magic for you. Just send us an email with the details of the product and the competing price you've found. We'll promptly review the information and do our utmost to match or beat the price. Your satisfaction is our priority, and we're committed to ensuring you receive the best deal possible.
Don't hesitate to reach out if you have any questions or if you've found a better price elsewhere. Our team is standing by to assist you and ensure you're getting the most value for your money. Email us today and let us work together to make your purchase experience with Total Cards truly exceptional.
We can only consider a price match before a product is purchased. Any requests after you have completed the checkout process do not qualify.
If a price match is approved via email, we will apply the difference to your store credit on your account.
This will be paid once you have completed the purchase.
If you find a product listed cheaper elsewhere, we're here to help. Simply provide us with a link to the product you'd like us to match, and we'll do our best to accommodate your request. To qualify for a price match, certain conditions must be met. The advertised price must be from a reputable website and cannot be part of an active sale or discounted with promotional codes.
We base our price match on the base price of the product and consider delivery costs, although our free shipping often provides better overall value.Rest assured, all price match requests are subject to approval. If we're unable to match the price for any reason, we'll inform you promptly. Your satisfaction is our priority, and we're dedicated to ensuring you receive the best deal possible. Reach out to our team via email with any price match requests, and let us help you get the most value for your money.