Delivery Info

This page details the delivery pricing, services, and policy regarding delivery of all our products.

Same Day Dispatch

We know how important it is to get your order sent out as soon as possible, for whatever reason it might be you can still place an order as late as 3pm for Royal Mail deliveries and we'll still have your order sent out the very same day at no extra charge! (Mon - Fri). For Express Next Day orders, please complete your order before 2pm (Mon - Fri). *Excludes Sat Delivery (Extra Charge)*



Spend Over £20

Free Standard Shipping

Simply spend over £20 (inc VAT) and we'll ship out your order for free! We use Royal Mail 2nd Class Recorded for all orders that qualify for free shipping. Delivery times for 2nd class are roughly 2-3 working days.

Spend Over £175

Overnight Express Shipping

We also offer free overnight express shipping to mainland UK! This is automatically calculated at the checkout and will be available if you spend more than £175 (inc VAT).



ROYAL MAIL

1st Class

Orders will normally arrive the next day but can take anything from 1-3 days to arrive once it's been dispatched, depending on where in the UK you live.

ROYAL MAIL

2nd Class

Orders usually arrive within 3-5 working days, this service is slightly slower due to the priority of 1st class. This is the method we use for free shipping.

APC Overnight

NEXT DAY

Express will arrive the next business day (Mon- Fri) with full tracking & signature on delivery. Any orders placed on Friday will be shipped the same day but will not be received until Monday. For any Next Day Saturday deliveries please select this additional option at the checkout.

    • Royal Mail - Shipping Notes

      Royal Mail do not always leave a Calling Card to inform you that you missed the delivery as some items are to big for the letterbox. Please make sure you check with your neighbours and your local sorting office to check that they do not have your parcel at the depot. Please ensure you check here first before getting in touch to find out where your order is.

Royal Mail - Europe

This is the standard service we offer for all European orders. It's fast and affordable, with usual delivery times of 2-5 working days. Western Europe within 3 Days - Eastern Europe within 5 Days.

Please allow 15 days before contacting us to enquire about your order.

Royal Mail - International

Airmail - This is the standard service we offer for all orders outside of Europe. It's fast and affordable, with usual delivery times of 4-7 working days. Some major cities may get items sooner, but expected delivery is no longer than 10 working days.

Please allow 15 days before contacting us to enquire about your order.



Timescales

Delivery timescales include working days only. Weekends and holidays are not included. International shipments may be affected by weekend and holiday days in any or all of the countries involved. Adverse weather may also affect timescales. Our estimated delivery dates only take into account UK holidays at present.

Untracked services

If the service you select does not have tracking then we cannot provide any helpful information regarding the status of a shipment once it has been sent. We also cannot guarantee delivery, only that the package was sent to the address provided. These options are available for people who require a low shipping price to make their purchase practical, while taking the risk of non-delivery.

Incorrect address

If you provide us with an incorrect or incomplete address, then we cannot be liable for undelivered or mis-delivered packages. If your package is returned to us then we will be able to refund you for the cost of the goods, but not for the cost of delivery.

Lost Orders

Please click here to visit our dedicated lost order page.



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